- Meron
did a great job! We were very happy with how much he accomplished in 4 hours.
We will definitely be booking again. - Crystal D.Nulla eget leo
- Wow
wow wow. Tamara is here cleaning and she's WONDERFUL! I browsed the
site and your price is really really affordable. I'd like to keep having her
over if that can be worked out - Robin B.Nulla eget leo
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All and all I am satisfied as she did everything I asked of her when she first
arrived. However, she did it in 3 hours whereas I paid for 4 hours. I would
have had her do more cleaning but she said she was all done at 3 hours and was
basically walking out the door. Also, she did not bring any cleaning supplies
even though I received various emails from the company stating I only needed to
provide a mop, broom and vacuum. - Filipe S.Nulla eget leo
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Thank you very much, yesterday was very good, the guy, Mr.
Clean, (he was too shy to tell his name, sorry) did very good job, we
are very happy! Thank you and Good Luck in your business! - Tatiana A.Nulla eget leo
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Stella did an
excellent job of cleaning the house, and very fast. We were very pleased. Good
Job! - Wesley P.
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Hello William, Julie came to clean last night, and was excellent (with
exception of arriving 1/2 hour late at 530, but leaving at 10 anyway --she did
call to tell me that she would be late). However, she was able to clean only
the bathroom and some of the kitchen. So, would I be able to purchase another 5
hrs for $39? I guess this is what I should have done to begin with. Dr. L.
Keifer
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Garnett was polite and professional, and did a very thorough job, particularly
with our floors, which gleamed. He even took it upon himself to dust each of
our windowsills - areas that are not that obvious. Garnett was efficient and
skilled - but most of all I immediately trusted him to respect our belongings
and take care of our home, and that means a lot. I highly recommend him!
- Andrea M.
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Good things come to those who wait. Aria has done a fantastic job,
and I would like to request that she come back here in two weeks when I have my
last scheduled appointment! Robin D.
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Hi William, Not sure if you remember me but my name is Taufiq and
my wife and I used your services from the first groupon you offered a few
months back. You might remember that we have a condo at the DVP and Eglinton
and that you personally took great care of our house when one of your cleaners
had to cancel last minute. We would like to engage the services of your
cleaning company once again as we were really impressed with the end result! We
look forward to hearing from you soon and we hope that your business is going
well! All the best! - Taufiq H.
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The
young fellow that came to our house did what I asked him to and very thorough.
I found him slow and had hoped that more would get done. Good Work, but slow. -
Sam K
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Hi William, I wanted to write you a quick note for accommodating us today. And i wanted to say a special thanks to the cleaning lady (lorel). She was on time, very professional and friendly and did a great job! Thanks. - Mark D. Nulla eget leo |
- I
forgot my cleaning lady's name but she did a good job on the bathroom,
especially the bathtub and she did my dishes. She came 2 hours late though, and
cleaned for only an hour because i had to leave and so did she. Overall, job
well done, but must be more punctual! - Hope S. Nulla eget leo
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Hi William, So far Ayanna is awesome. Punctual and
thorough. I will send her with a 4 hour voucher even though it will be a 3 hour
clean since the make up for my last experience is a 5 hour. My pleasure for
being so accomodating. The next time someone ask you to send your best, you
need to send Ayanna. She's great. Takes pride in her work. I will ask for her
again, for sure. Thanks. - Liana S.
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The service was fantastic. Courteous,
professional and affordable! — Dr. J. Fung BScNulla eget leo
- Nulla eget leo
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Well, my wife says it could be better, but still fair. I had to
remind to clean a few things one more time. It is better to clean our bath
again after the dirty water from our kitchen cleaning was put in the bath... A
few other things were also below the expectations. Nevertheless, we will be
using this service again. - Alexander B.Nulla eget leo
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Hello
William, Many thanks for the cleaning by Miron this morning. Joy W. Nulla eget leo
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Thanks for the email. I did book for someone else next week, but may I schedule
for March 1 or 2? Let me know and I can go through your website to book. Thanks
again for the communication - appreciate it. PS - I read your (William) reviews
and people really like you - are you detailing maid? I'm looking for ongoing
cleaning, not just the coupon period. Tracey L.
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The young lady sent in was very nice and friendly but the overall
cleaning lacked. The sweeping was not thorough, the fridge interior was not
done and she does not know how to make a bed. I had a 4 hour booking and she
left half hour early. If I choose to use you in future I will require someone
at least who knows how to make a bed properly. - Emilia A.
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Hi there, Cleaners did a great job on Friday! Thanks so much. I'd
like to schedule my next visit and also inquire as to how much this cleaning service
normally costs. Thanks! - Robin L. |
- She
did a thorough cleaning, was extremely nice, worked the full 4 hours. All in
all I was pleased with the cleaning. - Yvette S.
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Meron did a great job, was
friendly & helpful. I was pressed for time as a new tenant was moving in on
April 1st and he was great about offering his opinion and also assisting me
with specific tasks. More than anything i was happy to be able to have this
service on a Sunday cause truthfully before i booked, i didn't think it was
available. When the time was coming to an end i told him to go ahead &
leave early but he insisted on staying which was a bonus for me. While it was
only 15 minutes, that says alot for me. He might have forgotten to put a few
things back, but on a large scale of things..... it was great overall and
that's the important part for me. I think with any cleaning service i have ever
used, i hope for the best, and don't sweat the small stuff. As long as the
majority of things look great i'm happy cause at the end of the day, i don't
want to do it :) That's just me being honest. - Carol N.Nulla eget leo
- Noir
Etoile has always been the cleaning the company that i recommend and use for
house parties that i have at my home. They are always ready to work and even if
the party ends late, past midnight. They are always acessible and reliable. —Titilayo
O. RN BScN,Nulla eget leo
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I had an appointment booked for 3pm Sunday Feb 26 2012. I had someone show up
at 9am. I told them my appointment was at 3pm. She said she will go to another
appointment and come back at 3pm. At 248 pm I received a call from someone else
saying that the original person can not come and she will instead. She was
coming from Mississauga. She finally arrived at 530pm. I asked her what took
her so long she said she took a bus. That is totally nuts. Poor girl came all
that way. She did a good job but the company needs some work. Nancy F.Nulla eget leo
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Hello, We were very pleased with Gladys' work. She arrived early, was friendly,
professional & did a great job. We would like to use her services again
sometime. Sincerely, - Alexandra T.Nulla eget leo
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Thank you for your service. Merone ( I apologize if I have spelled his name
wrong) worked steadily through the whole appointment and was eager to please. I
was happy with the final results. Thanks - Lynne H.
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Sue was lovely. very puncutal and did a great job. what is your regular
pricing? thanks! - Michelle B.
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Overall the cleaning was quite good, but some things were missed, garbage was
not taken out, something I expect - canisters on the counter were not wiped
down, neither were the cupboards, some floors were not washed - upstairs
bathroom, especially. On the other hand, the bathroom and kitchen faucets
sparkled, and the bedrooms looked like there was definitely some work done. I'm
sure we could work this out at another visit. Not Bad, but missing some things.
- Valerie G.
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Noir Etoile
cleaners pay close attention to details. We have tried several different
cleaners and we only use one cleaning company; — C. Bello
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The service was mediocre. Garrett was very polite and nice, but a
bit inexperienced with thorough cleaning. Certain areas were still dusty and
there were a few areas that required more thorough mopping. The sink was not
cleaned but he did clean the fridge on request. The appointment was for 4 hours
and I have a 640sf apt, do there would have been plenty of time to do these.
Unfortunately I did not notice until he had left. - Clark K.
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We were very pleased with Gladys' work. She arrived
early, was friendly, professional & did a great job. We would like to
use her services again sometime. Sincerely, - Alexandra T.
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Hello!I wanted
to let you know that the housekeeper who came last week did a wonderful job!
Unfortunately, she did not take my keys with her and concierge does not want to
keep them anymore. Can I courier a set to you to keep on file and if so, to
what address? Thank you. - Kristi S.
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Hi William! Once again, the housekeep did a wonderful job...and
returned the keys to concierge. Since I am not allowed to leave my keys there
anymore, I did end up sending a set by courier on Thursday. Can you please
ensure that the housekeeper takes it back to you each time? Thanks a bunch! -
Kristi S. |
- This
was the most efficient and organized cleaning company I have used. The online
booking was easy and I even received an email as a confirmation and reminder.
Joyce Lynn was efficient and meticulous, and did a fantastic job. I would
definitely use this company again. - Julia M.
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There does not seem to be much training on how to clean. I was fortunate that
Joy is a willing learner. I am cleaning along side her as I have a lot of
specific tasks to be done. I keep reminding her that she will want to leave a
home sparkling, shiny and looking sharp. THINK before you leave a space,
"Did I get it all? What did I not see? Where is the hidden dirt, dust and
finger marks?" It is the small things that will make the difference
between a mediocre and good job. The company should supply training and a manual
or checklist on "How to Clean 101" and review it with its employees
if it wants repeat business. - Leslie M.Nulla eget leo
- Vanneta
came very punctually and did a great job - more than I thought she could get
done in the 4 hours. She actually did more than I asked. I was very pleased and
would ike to have her again. Priscilla, H.Nulla eget leo
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Good job from Gladys considering how difficult it was. I have a cat who sheds
like crazy and there was concrete dust everywhere from my balcony renovation.
Iwould have liked my kitchen sink cleaned but otherwise good job. Very polite
and on time. - Nancy G. Nulla eget leo
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Hello Good Morning, Want to thank our cleaning lady yesterday sorry I forgot
her name. But she did a really good job & cleaned everything well. Our
office smells & looks great! If you can please give her our thanks! Thank
you, - Kelly C.Nulla eget leo
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William is really
great. He comes in, cleans the house top to bottom including the kitchen and
bathroom. Laundry is done in a timely manner and does it for a reasonable
price. The dusting gets done and nothing is broken. I can trust him every time.
Keep up the good work William. Another satisfied customer. — F. Galang RN,
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Junior was nice and did a good job. he pretty much did
everything we told him to do and he did it well. Nice Guy, Good Job - Nina A.
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My appointment was 9 AM, no one showed up, no one called, I
texted them at 9:30 but no one got back to me until 11 am. By then my entire
morning was a total waste. They said they couldn't get a hold of Dusting Man
and don't know what happened. Anyway, rescheduled for 3 p.m. and Garnett came,
he was very nice, listened to my requests and did a good job. So, I would
recommend Garnett. - Hina G
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She arrived on time! But has no
supplies. Thx - Penny H.
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We had dusting man, aka emanuel in
yesterday and he really listened to what my husband said. My hubby told him
that the floors were a priority, and the small dusting, not so much. I was very
pleased and will be using this service again. I'm planning on trying out a few
housekeepers because you can with the booking service, but would hire dusting
man again. The house was way cleaner than I would have expected with the given
time. He even cleaned behind the tv where all the cords are. Thanks! Very
Pleased. I'll re-book on your system, my husband really liked Emmanuel, so I
think we will book him again. - Tracey L. |